Spacioz Home is committed to protecting the privacy of our customers. Please take the time to review this notice, which explains what data we collect from you, how we use it, and your rights. Spacioz is the operator of spacioz.com ("Spacioz Home," "we," or "this website").

1.1 Our goal is to make your shopping experience safe, convenient, and worry-free. We ensure that data is encrypted when it leaves this website. This process involves converting information or data into code to prevent unauthorized access.

1.2 Through SSL secure data transmission layer, your personal data is protected during transmission. This encryption mechanism fully encrypts and protects your personal data (name, address, credit card number) from being stolen by anyone via the internet. This method provides full security for all credit and debit card transactions.

1.3 Your personal data will be kept confidential. We will not provide your email address to third parties, except as required for our business operations. We have certain third-party service providers who perform important business functions on our behalf, such as processing credit card transactions, fulfilling orders, and delivering mail. They have access to the personal data needed to perform their duties but are not permitted to use it for other purposes.

2.1 When you visit our website, our web server temporarily records technical details of the device used to access our website, such as the browser type, operating system installed, and device settings. In addition, we record your IP address, and if you access our website via a mobile phone or other device, your device's UDID will be recorded. Furthermore, our web server collects certain data automatically transmitted by your web browser. This data includes:
· The name of your internet service provider
· The URL you visited our website from
· Subpages of spacioz.com
· Date and time of your visit

2.2 When you make a purchase, we record your billing and shipping addresses for transactional purposes, but we do not store your credit card or other payment details.

2.3 When you subscribe to our newsletter, we collect your name, contact information, and gender if you choose to provide them.

2.4 When you register an account, we record the information you provide to us, such as your order history, brand preferences, product reviews, and any other details added to your personal profile.

2.5 When you submit anything through our inquiry form, we store your contact information to follow up and answer your questions.

2.6 When you contact our customer service team, we may record details of the communication to track your inquiry and better serve your needs.

2.7 You must be at least 16 years old to register a personal account, subscribe to our emails, and/or place an order with Spacioz. This website is not intended for children, and we do not knowingly collect personal data from children under 16 years of age.

3.1 We use your data to enable you to access this website and to compile anonymous usage statistics based on automatically transmitted data (see Section 2.1), which allows us to track the usage of our website and tailor it to your needs. Additionally, we collect personal data for the following reasons:
- To fulfill your orders and maintain your online account.
- To process orders or reservations and customize our services to your needs.
- To manage and respond to any inquiries or complaints received by our customer service team.
- To personalize your website experience and display content most relevant to you, based on your account information, purchase history, and browsing activity.
- To improve and maintain this website, and monitor its usage.
- For market research purposes, for example, we may contact you to get feedback on our products.
- To send you marketing information and display targeted advertisements, with your prior consent.
- For security purposes, to investigate fraudulent activities, and to protect ourselves and third parties when necessary.
- To comply with our legal and regulatory obligations. - If necessary, we may also use your personal data to enforce our third-party rights.

3.2 We process your personal data based on the following legal grounds under data protection law:
- Because it is necessary to complete a transaction with you or as a pre-contractual step before a transaction (for example, after you place an order on the Spacioz website, we will use your personal data to process payment and fulfill your order).
- Because we have obtained your consent (for example, when you contact us via an inquiry form, you add optional information to your account profile, or you agree to receive our marketing communications).
- Because it is in our legitimate interest as an e-commerce provider and helps us maintain and improve our services. We always want to better understand our customers to provide the best products and customer experience. We use your data to personalize the Spacioz website you see, making products and offers more relevant to your interests and needs.

We transfer personal data related to order processing to service providers who help us process orders, especially providers of credit card billing services. We only need to transmit data for payment purposes. We may also disclose personal data in the following situations:
- Operating this website with other companies.
- Our vendors and service providers, such as payment processors and shipping/logistics companies, perform our work.
- Consulting our professional and legal advisors. Fraud prevention and detection with third parties.
- Responding to law enforcement or other government agencies, such as reporting fraud or legitimate requests.
- If we sell any business assets, we may disclose customers' personal data to potential buyers. In this case, we will make reasonable attempts to ensure the buyer is bound by the terms of this privacy policy.

Otherwise, we must first obtain your consent or are legally permitted to do so.

We use cookies and similar technologies on this website to provide visitors with various functions and to make your online visit more enjoyable and personalized.

5.1 Cookies are small files, usually encrypted, stored in your browser directory. Cookies identify you as a specific customer and store your personal preferences when using this website and technical information. The main benefit to you is that you do not need to enter the information contained in the cookies every time you visit this website. Cookies do not necessarily contain or disclose personal data. However, if you have entered personal data on this website, it may be stored in the cookie data. Operators of other websites cannot access these files.

5.2 We use Google Analytics on this website. This is a web analytics service provided by Google that collects detailed statistics on website traffic and its sources. We only use Google Analytics for statistical purposes, for example, to track how many users click on a specific product. Google Analytics is based on cookies and records information about your use of this website, including your IP address. To prevent users from being identified by their IP address, we use a special code to ensure that your IP address is recorded only in a truncated (and therefore anonymous) form. It is no longer possible to identify individual users using this truncated IP address. The information recorded by Google Analytics is transmitted to Google Inc. located in the United States. Google is self-certified under the Privacy Shield, providing adequate protection for your personal data under EU law. You can prevent this data from being collected and transmitted to Google Inc. by downloading and installing the plug-in via the following link: tools.google.com/dlpage/gaoptout.

5.3 Most browsers' default settings allow cookies to be accepted. In your browser settings, you can completely prohibit the use of cookies, prevent certain cookies from being set, or request to be notified each time a request to set a cookie is made. For more details on these settings, please refer to the "Help" section of your browser. You can disable cookies or delete existing cookies on your computer. Please note that if you disable cookies, some areas of the website may not function properly, such as logging into an account.

We will only retain your personal data for the purposes stated above, so the retention period will vary depending on your interactions with us. For example, if you make a purchase on this website, we will retain your purchase records during the invoicing, tax, and return guarantee periods. If necessary to protect us from legal claims, we will also retain records of our communications with you (e.g., if you make a complaint about a product). If we no longer need to retain your data, we will delete it. Please note that when you unsubscribe from our marketing communications, we will record your email address to ensure we do not send you marketing emails in the future.

7.1 You have the following rights regarding your personal data:
- View your data and receive information about its use
- Modify and/or complete your data
- Delete your data
- Restrict our use of your data
- Receive your data in a portable format
- Object to our use of your data
- If you have given consent through a legally based process, such as subscribing to our marketing emails, you can withdraw our right to use your data.

If you wish to exercise your rights, or if you have any questions about the data we hold about you or its use, you can contact us at any time at ecm@speedtech.com.hk. Please note that such personal data may be required for shopping or participating in promotions on our website.

7.2 If you wish to delete your data, it will be immediately removed from our systems unless we are obligated to continue storing it to comply with statutory retention periods. In such cases, we will ensure that your data is not used for other purposes. We may take reasonable steps to verify your identity before granting access or permitting updates and/or deletions of your personal data.

7.3 For subscribing to and receiving marketing emails, we follow an opt-in/opt-out policy. If you wish to opt-out of receiving emails from us, please click the unsubscribe link included in every email. Please note that we may contact you from time to time with service information (e.g., order and shipment confirmations, and information regarding your legal rights).

7.4 We will comply with any request that aligns with your rights as required by law. However, please note that these rights have many limitations, and there may be circumstances where we are unable to fulfill your request. We hope to be able to resolve any complaints you may have, but you also have the right to contact your local regulatory authority for data protection.

Our website contains links to websites operated by third-party providers. This privacy statement does not apply to the collection, processing, and use of personal data by such third parties. Please note that we cannot assume any responsibility for the content of third-party websites or their compliance with data protection requirements. We therefore recommend that you consult their data protection guidelines.

We may change our privacy policy at any time. We will post these changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. If we plan to use your data for new purposes, we will update our privacy policy and notify you of the changes before beginning any new processing.

If you have any questions regarding the privacy and security of your personal data, or if you wish to update or delete your data, please contact us.

Spacioz Home
Address: Unit 44, Block E, G/F, Phase 2, Tsing Yi Industrial Centre, 1-33 Cheung Tat Road, Tsing Yi, New Territories, Hong Kong
Email: ecm@speedtech.com.hk
Tel: (852) 6745 6095